If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
- All
- FAQ's
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
FAQ's
No, our camera works with a 4G LTE SIM card. You don’t need WiFi or cables — perfect for remote locations.
No, it is powered by a built-in rechargeable battery and solar panel, so it runs completely wire-free.
You can connect through our mobile app, available for both iOS and Android, to watch live video and recordings.
The camera includes infrared night vision up to 30 meters, so you get clear video even in the dark.
Yes, the camera is IP65/IP66 rated, meaning it is resistant to rain, snow, and heat, making it suitable for outdoor use.
Standard delivery takes 7–15 business days, depending on your location. Tracking information will be sent once your order is shipped.
We offer a 30-day return policy. Items must be unused, in original packaging, and in good condition. Please see our Return & Refund Policy for details.
Once your returned item is inspected and approved, refunds are processed within 3–7 business days to your original payment method.
